Grievance Redressal
If you have a complaint about our services, here's how to reach us and, if needed, escalate further.
Last updated: August 2026
Our Commitment
FAST Finsure is committed to providing transparent, fair, and efficient service to all clients. If you have a complaint or grievance related to our services or your mutual fund investments facilitated through us, we encourage you to reach out using the channels below.
Level 1 - Direct Complaint
For any service-related issue or complaint, please contact us directly:
FAST Finsure Pvt. Ltd.
Email: info@fastfinsure.in · support@fastsolutions.in
Phone: +91 99309 11231 · +91 90226 55284
Address: 204, Orbit Premises, Chincholi Bunder Road, Mindspace, Malad West, Mumbai, Maharashtra 400064
Level 2 - AMFI
If your complaint is not resolved to your satisfaction at Level 1, you may escalate it to the Association of Mutual Funds in India (AMFI), quoting our ARN-244922, through the AMFI website.
Level 3 - SEBI SCORES
If your grievance remains unresolved, you may lodge a complaint with the Securities and Exchange Board of India (SEBI) through the SCORES (SEBI Complaints Redress System) portal at scores.sebi.gov.in, or through the SEBI SCORES mobile application, where available.
Response Timelines
We endeavour to acknowledge all complaints within 2 working days and resolve them within 15 working days from the date of receipt.